Silky Planet
LumiFace EMS Facial Device
LumiFace EMS Facial Device
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Rejuvenate your skin in just a few minutes with the EMS facelifting device and kick-start cell renewal! This revolutionary device offers you a three-step solution for a youthful, radiant complexion. Thanks to advanced EMS technology, collagen production is stimulated, skin cells are renewed and the skin is effectively tightened.
Through targeted stimulation of the facial muscles, the EMS facelifting device improves skin elasticity and reduces fine lines and wrinkles by an impressive 57% compared to other methods. At the same time, it accelerates skin regeneration up to 5 times faster than standard devices, allowing you to achieve visible results quickly.
The device offers several light therapies for targeted skincare:
Blue light: Promotes collagen synthesis and cell renewal, minimises pores and tightens the skin – ideal for oily and sensitive skin.
Red light: Increases cell vitality, promotes blood circulation and supports the growth of fibroblasts, helping to smooth wrinkles.
Violet light: Increases the oxygen content of the cells, has a detoxifying effect and reduces oedema for soothed and relaxed skin.
Regardless of your skin type, the EMS facelifting device is safe to use. Tighten your skin, combat wrinkles and eye bags and restore your skin’s vitality.
Scope of delivery: EMS facelifting device, charging cable and instruction manual.
Shipping
Shipping
At Silky Planet, we are committed to providing fast and reliable delivery to all our customers. This shipping policy outlines the available delivery options, timeframes, fees, and other important details regarding the shipment of your order.
Delivery Areas
We currently deliver within the United Kingdom only.
Delivery Fees
Standard shipping: Free delivery on all orders
Express Shipping: Shipping Cost £4.90
Order Processing Time
- Processing Time: 0–1 business day (Monday to Friday)
Delivery Timeframes
- Transit Time for Standard Shipping: 2–7 working days (Monday to Friday)
- Total Estimated delivery time for Standard Shipping: 2 - 8 working days (Monday to Friday)
- Transit Time for Express Shipping: 1–3 working days (Monday to Friday)
- Total Estimated delivery time for Express Shipping: 1 - 4 working days (Monday to Friday)
- Order cut-off time:Â 8:00 PM (GMT) Greenwich Mean Time (London)
Delivery times may vary depending on your location and external factors such as peak seasons or weather disruptions.
Shipping Method
DHL International Shipping
Return & Refund
Return & Refund
14-Day Return Period
To request a return, please follow these steps
Send an email to our customer support at contact@silkyplanet.uk with the following information:
- Your full name and contact details
- Your order number
- The item(s) you wish to return
- Reason for the return
You will receive return instructions, including the return address, from our customer service team.
Return Address
Address: Warthestraße 21, 14513 Teltow, Brandenburg, Germany.
Notification of Accepted Return Confirmation
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.
Note: Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at contact@silkyplanet.uk.
How can customers initiate a return request?
- By mail
How will customers get the return label?
- We will send a return shipping label customer need to download/print without any cost.
What is the restocking fee?
- No restocking fee.
Return Shipping Cost
- Silky Planet is responsible for return shipping cost.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your return approved, then your refund will be processed, and a credit will automatically be applied to your payment within 5 days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
